Subprocessors
Last Updated: March 11, 2025
ReflexAI may use Subprocessors to process customer data in its provision of the ReflexAI services. This page provides relevant information about each Subprocessor. Terms used on this page but not defined have the meaning set forth in the applicable main service agreement between Customer and ReflexAI. ReflexAI’s commitments to Customers for the processing of customer data may be found in the applicable Data Processing Addendum, Terms of Service, or executed written agreement between Customer and ReflexAI.
| Subprocessor | Purpose of Processing | Company Location | Location of processing |
|---|---|---|---|
| Amplitude | User behavior analytics for product usage tracking | US | US |
| Auth0 / Okta | User authentication and identity management | US | US |
| Daily | Real time voice processing | US | US |
| DataDog | Application performance monitoring | US | US |
| Deepgram | Speech-to-text transcription for audio data | US | US |
| Fivetran | Data integration and ETL pipelines | US | US |
| Google Analytics – HomeTeam | Website traffic and analytics tracking | US | US |
| Google Analytics – ReflexAI | Website traffic and analytics tracking | US | US |
| Google Cloud Platform | Cloud hosting and data storage | US | US |
| Google Tag Manager | Website tag management | US | US |
| Google Workspace | Internal productivity and collaboration tools | US | US |
| HubSpot | CRM, customer journey management, and marketing | US | US |
| OpenAI | AI-powered content and response generation | US | US |
| Rime | Text to speech voice vendor | US | US |
| Segment.io | Customer data platform and tracking management | US | US |
| Twilio | SMS, voice, and other communication services | US | US |
| Slack | Internal communication and file sharing | US | US |
| Zapier | Automation and workflow integrations | US | US |
| Zoominfo | Business and conversational intelligence | US | US |