Your conversation flight simulator
Prepare is built to replicate the real world challenges your team faces. Whether your team supports crisis interventions, healthcare outreach, or customer service, Prepare offers tailored, dynamic simulations that help your team navigate high stakes conversations with precision.
Configurable
Our customer success team works with you to deploy a set of our simulations configured to mirror your team’s daily challenges.
Actionable feedback
Receive instant, actionable feedback that helps teammates improve their communication, empathy, and decision-making skills.
Risk free environment
Teams can practice difficult conversations without fear of failure, giving them the confidence to handle any situation.
Full control
without complexity
You don’t have to wait for a development cycle or submit a customization request. With ReflexAI Studio, your team can:
Configure custom training scenarios for any role, team, or use case
Control tone, dynamic dialogue, and how the simulation reacts when things go off-script
Set your own scoring parameters, defining what “good” looks like based on your internal goals
Adjust content as training priorities shift, without needing to loop in ReflexAI’s team
Whether you’re training care coordinators, call center agents, counselors, or sales staff, Prepare with Studio lets you deliver precision training at scale, on your terms.
Available in both text and voice
Whether your team handles written communications or voice calls, Prepare has you covered. Our AI-powered simulations are available in both chat and voice modalities, allowing your team to practice and refine their skills in the exact mediums they use on the job.
Voice based roleplays
Equip your team with realistic voice simulations. From tone and pacing to active listening, voice based training helps agents improve empathy and build confidence.
Text based simulations
Perfect for teams handling written communications, Prepare’s chat simulations focus on clarity, tone, and problem solving, providing instant feedback.
Seamless modality transition
Switch between text and voice modals easily to ensure your team is well-rounded and prepared for any mode of communication.
Empower your team with data-backed insights
Prepare doesn’t just help your team practice—it helps them grow. Our AI analyzes every interaction to deliver actionable insights that pinpoint strengths and identify areas for improvement.
Faster learning cycles
Instant, data-driven feedback means your team learns faster and more effectively.
Objective performance metrics
Track progress with clear metrics on communication skills, empathy, protocol compliance, and resolution rates.
Targeted skill development
Identify gaps and coach your team with precision, ensuring personalized growth for each individual.
Proven results with Prepare
Our generative AI-powered roleplay simulations aren’t just innovative—they’re effective. Prepare transforms organizations by elevating team performance across every key metric.
Improvement in communication skills across participating teams
Faster onboarding for new hires, reducing ramp time from weeks to days
Increase in confidence reported by team members
Positive feedback from actual users across sectors
Scalable tools for teams of any size
Whether your team has 10 or 10,000 members, Prepare scales to meet your needs. Our platform offers flexibility and customization, allowing you to tailor simulations for different departments, skill levels, and specific challenges.
Adaptable across industries
Crisis centers, healthcare, customer service, and beyond—Prepare is designed to support the needs of any support team.
Flexible simulation design
Create roleplays that match your team’s specific goals, from de-escalation techniques to complex problem solving.
Simple stack integration
Easily integrate with your current technology stack. Single sign on (SSO) and API integration ready.
Built with ethics and security at the core
We understand the sensitive nature of the conversations your team handles. Prepare is built with the highest security standards, ensuring that every simulation and interaction is protected.