AI-powered tools for better support

ReflexAI brings the best in machine learning and natural language processing to mission-driven, people-centric organizations via innovative tools that transform how they train, develop, and empower their frontline teams.
We’re proud to collaborate with impactful organizations committed to responsible innovation

Products that scale

Supercharge your training and quality assurance programs with tools that work across crisis services, emergency response, social services, and healthcare.

Prepare

Simulations replace manual roleplays & increase range of scenarios addressed in training.

Assure

Comprehensive and automatic evaluation enable real-time reporting and analytics.

Advance

Automatic feedback and suggested review scenarios provide immediate learning.
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We're thrilled to work with Google to expand how ReflexAI's tools are used and support veteran mental health.

Photo of Sam Dorison, Cofounder and CEO of ReflexAI
Sam Dorison
Co-founder, ReflexAI
Features

Cutting-edge features and advanced analytics

Built with the latest A.I. technology, we'll help your team scale, train, and improve.

Training simulations

Whether you're training 20 people or 20,000 people, you can easily scale your training in the most budget-aware way.
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Instantaneous metrics

Our AI provides trainees and agents with automated scores, saving you time & energy while increasing consistency and visibility.
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Automated feedback

Trainees and agents receive actionable feedback on all interactions, so they’re continually improving.
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By the numbers

We have a new vision

Remote, high-stakes support is a feature of this decade and beyond, yet provider organizations are plagued by major problems.
5 Billion
Global interactions in 2021
25%
Annual staff turnover
We're part of these organizations
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Want to learn more?

Learn how ReflexAI tools can help you improve performance and manage costs