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Transform contact center quality management and training

Welcome to the future of supportive interactions. ReflexAI streamlines quality assurance and training with incredible tools, so you can train agents at scale and deliver exceptional experiences across every touchpoint.

A call center with the focus on a single rep appearing confident and happy

A better solution

Train more agents more quickly with an AI-powered platform designed specifically for high-stakes interactions. Dynamic training simulations ensure realistic preparation that’s customized to your context. And our quality management platform enables you to review 100% of interactions for total QA and trend-spotting. Reduce time on repetitive tasks and create a more engaging work environment with ReflexAI.

Day 1 readiness

High quality training prepares team members to be real-world ready on Day 1.

Realistic simulations

Dynamic conversation simulations that respond realistically in a wide range of interaction types.

Immediate feedback

Trainees and trainers receive instant scoring for continuous improvement and quality management.

Advanced automation

Automate repetitive tasks to save time and resources, allowing your team to focus on high-value activities.

Leading-edge security

Protect sensitive information and ensure regulatory compliance. ReflexAI is SOC 2 Type 2 certified and HIPAA-compliant.

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Exclusive: Trevor Project alums debut call center training startup ReflexAI

High-stakes call center training business ReflexAI raised $3.3 million in seed funding, CEO Sam Dorison tells Axios exclusively.

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