Transform contact center quality management and training
Welcome to the future of supportive interactions. ReflexAI streamlines quality assurance and training with incredible tools, so you can train agents at scale and deliver exceptional experiences across every touchpoint.
A better solution
Train more agents more quickly with an AI-powered platform designed specifically for high-stakes interactions. Dynamic training simulations ensure realistic preparation that’s customized to your context. And our quality management platform enables you to review 100% of interactions for total QA and trend-spotting. Reduce time on repetitive tasks and create a more engaging work environment with ReflexAI.
Day 1 readiness
High quality training prepares team members to be real-world ready on Day 1.
Realistic simulations
Dynamic conversation simulations that respond realistically in a wide range of interaction types.
Immediate feedback
Trainees and trainers receive instant scoring for continuous improvement and quality management.
Advanced automation
Automate repetitive tasks to save time and resources, allowing your team to focus on high-value activities.
Leading-edge security
Protect sensitive information and ensure regulatory compliance. ReflexAI is SOC 2 Type 2 certified and HIPAA-compliant.
Exclusive: Trevor Project alums debut call center training startup ReflexAI
High-stakes call center training business ReflexAI raised $3.3 million in seed funding, CEO Sam Dorison tells Axios exclusively.
Experience ReflexAI for yourself
When you see it, you’ll get it. Schedule a one-on-one demo and learn how to elevate your contact center quality assurance and training for every stakeholder.