Subprocessors
ReflexAI may use Subprocessors to process customer data in its provision of the ReflexAI services. This page provides relevant information about each Subprocessor. Terms used on this page but not defined have the meaning set forth in the applicable main service agreement between Customer and ReflexAI. ReflexAI’s commitments to Customers for the processing of customer data may be found in the applicable Data Processing Addendum, Terms of Service, or executed written agreement between Customer and ReflexAI.
Subprocessor | Purpose of Processing | Company Location | Location of Processing |
Anthropic | AI-powered content and response generation | US | US |
Amazon Web Services | Cloud hosting and data storage | US | US |
Amplitude | User behavior analytics for product usage tracking | US | US |
Auth0 / Okta | User authentication and identity management | US | US |
Datadog | Application performance monitoring | US | US |
Deepgram | Speech-to-text transcription for audio data | US | US |
ElevenLabs | Text-to-speech / AI voice generation for audio content | US | US |
Google Cloud Platform | Cloud hosting and data storage | US | US |
HubSpot | CRM, customer journey management, and marketing | US | US |
Langfuse | LLM observability, tracing, and monitoring of AI interactions | US | US |
OpenAI | AI-powered content and response generation | US | US |
Twilio Segment | Customer data platform and tracking management | US | US |
Twilio | SMS, voice, and other communication services | US | US |