News, insights & resources

Suicide prevention is the top clinical priority of the US Department of Veterans Affairs and ReflexAI is privileged to support the mission.

Because every conversation matters, Verstela invests heavily in training to ensure their reps are confident, persuasive, and efficient from day one.

Training through roleplays, like those offered through ReflexAI’s Prepare platform, is a powerful and immersive learning experience. But using generic, staged images can break the illusion of reality and dilute the impact of your simulations.

Over time, we set out to capture that same depth in a self-serve experience with ReflexAI Studio. The result was a system that balanced quality and nuance with speed and ease of use. And this month, we’re making our biggest update to Studio ever.

Is your training actually working? Learn how to measure what matters and maximize the ROI of every training dollar.

Varsity Tutors is an education technology company that connects students with expert instructors for personalized learning. The platform offers tutoring in a wide range of academic subjects, standardized test preparation, and professional skills development.

ReflexAI’s Software Simulations are designed to help agents build tool fluency and conversational excellence – all within one innovative platform. See how Software Simulations could transform your team.

Learn how to handle angry customers with empathy and skill. Discover proven de-escalation strategies, signs of anger to watch for, and how AI impacts customer frustration.

Healthcare contact centers face the dual challenge of delivering empathetic patient care while navigating strict compliance requirements. Discover how AI-driven simulations and real-time feedback are helping training managers and operations leaders raise performance standards, strengthen compliance, and improve patient trust.