Inside Lines for Life's Comprehensive QA and Coaching
11 AM PT / 2 PM ET · 60 minutes
Live webinar
Reviewing a single crisis call by hand can take an hour or more. So most 988 centers end up reviewing a few calls per counselor each quarter. The feedback lands weeks after the moment that mattered.
Lines for Life, which answers Oregon’s 988 calls, took a different path. In this live conversation, Chris Nathe and Sam Dorison share four parts of that story:
Bring your questions. We’ll close with live, moderated Q&A.
QA, training and clinical leaders at 988 and crisis centers, whether you’re new to AI, already using simulations, or already working with ReflexAI.
Meet our speakers
Director of Clinical Personnel, Lines for Life
Chris leads clinical personnel at Lines for Life, which answers Oregon’s 988 calls. With AI reviewing every call, he and his team coach counselors with daily, specific insight and keep human judgment at the center of the work.
Cofounder and CEO, ReflexAI
Sam is Cofounder and CEO of ReflexAI, the conversation performance platform for high-stakes work. customer-facing teams to change that. Before founding ReflexAI, Sam was Chief Strategy & Innovation Officer at The Trevor Project. His team’s work was recognized on TIME’s 100 Best Inventions of 2021, and named the winner of Fast Company’s award for World Changing Ideas in Data & AI. He is a Princeton graduate and Marshall Scholar.
