Reduce training time. Unleash team performance.
Meet ReflexAI. Roleplays and QA for contact centers that unleash team performance from day 1.
The problem
Traditional training and QA is broken. And agents aren’t up to it.
Training often relies on scripts and e-learning that don’t reflect real-world complexity.
Without realistic practice, agents enter live interactions lacking confidence and consistency.
Teams spend significant time and resources getting agents ready for the floor.
Introducing ReflexAI. Roleplay and QA that's real-world ready.
Prepare
Simulation software tailored to the highest-stakes scenarios
Train with purpose, practice with precision. Prepare your team for a wide range of conversations with ReflexAI’s AI-driven training roleplays.
test
Build or upload your own scenarios in seconds with a single prompt.
Assure
Deeper insights
to improve every conversation
Analyze, evaluate, improve.Assure offers intelligent quality assurance to ensure every interaction meets your organization’s standards.
Capture the complete picture of performance, surfacing trends, strengths and risks that traditional QA methods miss.
