Better training and performance with AI simulations
Meet ReflexAI. Simulations and QA for contact centers that unleash team performance from Day One
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Prepare
Simulation software tailored to the highest-stakes scenario
Train with purpose, practice with precision. Prepare your team for a wide range of conversations with ReflexAI’s AI-driven training roleplays.
Self-serve simulation design
Build or upload your own scenarios in seconds with a single prompt.
Assure
Deeper insights to improve every conversation
Analyze, evaluate, improve. Assure offers intelligent quality assurance to ensure every interaction meets your organization’s standards.
Analyze tone, empathy, protocol, and outcomes from every conversation to reveal the behaviors that directly affect customer experience and performance.
Completely self-serve
Configure high-fidelity training programs within seconds
No code, ever
Proven with the highest-stakes conversations
What sets
ReflexAI apart